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It Was No Big Deal

The simplest things can sometimes create major problems.  Because none of us are experts on all things, various professions help us to diagnose and fix things are malfunctioning.  How many times have we had to call a plumber for what he said “was a simple fix” but we did not know what was needed?  What about modern automobiles with all the electronics?  What used to be a fairly simple task for a “weekend project” now requires that one must take the car to a dealer or a mechanic with modern diagnostic computers to find the problem, order the part, have the right tool to reach the “thing” that is broken, space to work, and then there is that thing called “labor” costs involved. 

The same principle is true in work places.  Sometimes an employee is quick to answer a request with “that’s not my job”. A person who is not paid to manage, remedy, or negotiate with folks who are upset may well just walk away or ignore what could have been a simple fix.

And when it comes to our cell phones, I-Pads, or computers, all of us know that we just need to check with a child, grandchild or young teen and they can fix anything on any of those devices instantly!

Consider this story told by Bernard L. Brown, Jr., president of the Kennestone Regional Health Care System in the state of Georgia:

Brown once worked in a hospital where a patient knocked over a cup of water, which spilled on the floor beside the patient’s bed. The patient was afraid he might slip on the water if he got out of the bed, so he asked a nurse’s aide to mop it up. The patient didn’t know it, but the hospital policy said that small spills were the responsibility of the nurse’s aides while large spills were to be mopped up by the hospital’s housekeeping group.

The nurse’s aide decided the spill was a large one and she called the housekeeping department. A housekeeper arrived and declared the spill a small one. An argument followed.

“It’s not my responsibility,” said the nurse’s aide, “because it’s a large puddle.” The housekeeper did not agree. “Well, it’s not mine,” she said, “the puddle is too small.”

The exasperated patient listened for a time, then took a pitcher of water from his night table and poured the whole thing on the floor. “Is that a big enough puddle now for you two to decide?” he asked. It was, and that was the end of the argument. (Copied).

Our Lord often taught how we should care for each other.  The sermons, parables, and His many acts of tender compassion and healing are examples of how He diligently sought to provide help for all who came to Him.  Even when He was engulfed in a multitude, He had great sensitivity to the “one” that was hurting.

Not a day goes by that we do not see people along our daily course of activity that need or could use a helping hand.  If we see the need, we are the one present to help.  We never know when that one act of kindness that was very insignificant to us might mean so much to someone lonely, burdened, fearful, or stunned by some recent event.  Maybe you are thinking of that person right now that needs a phone call, text, visit, or kind deed.  So, what are you waiting for?